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Laboratory Specimen Inventory Management Software

Exceed your customers’ expectations with Laboratory Specimen Inventory Management Software that delivers enhanced Sample Management and CRM in one solution

OUR PROVEN ACHIEVER LABORATORY SPECIMEN INVENTORY MANAGEMENT SOFTWARE HELPS IMPROVE YOUR SERVICE DELIVERY PROVIDING FULL TRACEABILITY OF THE SAMPLE LIFECYCLE PROCESS, COMPREHENSIVE DONOR PROFILING FOR ADVANCED SEARCHING AND CRM FOR SUPPLIER, PARTNER AND CUSTOMER MANAGEMENT

Customer Relationship Management (CRM)

Capture donor, customer and supplier profile data in compliance with GDPR and the Data Protection Act.  Manage and track communications, quotations, contracts and service provision
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Project and Study Management

Define and manage Customer Projects and Studies capturing Protocols, Service delivery, Automated Picking Rules, Sample Collection and Sample Process definitions and the assigned Project Team
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Sample Accessioning and Receipting

Pre-register Samples from Manifests. Process and validate laboratory Sample manifests, register individual Samples, track Sample condition on arrival and raise Queries on any non-arrival or issues
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Sample Inventory Management and Storage

Create Freezer and ambient Sample Storage location structures and hierarchies.  Manage and audit Sample and Rack check ins and check outs manually, or using barcode scanners and devices
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Sample Processing and Analysis

Manage Samples through defined processes including creating Aliquots, Derivatives, Tissue Microarrays (TMA) and Pooling Samples. Capture parameters, eLNB (Electronic Notebook) Reference and manage Sample movement and Sample depletion
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Sample Application, Picklists, Retrieval and Dispatching

Create Sample Requests stipulated by Customers on an ad-hoc basis or through agreed pre-defined Automated Sample Picking Rules. Create and monitor Dispatch records with audited check-outs to courier, recording of Sample receipts and registering and processing of Queries
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Sample Disposal

Dispose Samples following expired Retention Periods, Customer Request or Consent Withdrawal whilst adhering to Standard Operating Procedures (SOPs) and regulatory compliance. Print Certificates of Destruction and link to the Destruction Request for complete traceability, chain of custody and auditing
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Sample Data Analytics, Reporting and Alerts

Generate visual reports and dashboards to deliver easily accessible and valuable data.  Produce service delivery reports for Customers to monitor provision, create reconciliation statements and highlight non-compliance issues or queries
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External Customer Sample Manifesting and Requests

Provide Customers with secure, controlled access to their own Sample inventory stored at your facility via a web-based Customer Portal. Enable searching through the Sample inventory to capture Sample Request requirements and upload new Sample Manifests
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