• Welcome to Interactive Software
  • Connect With Us
  • Ashted Lock WayBirmingham B7 4AZ
  • Call Us+44 (0)121 380 1010
  • Arrange a Product Demoenquiries@interactivesoftware.co.uk

Knowledge Centre

Highly skilled operations demand high-performing software  

Our professional, dedicated customer HelpDesk team coupled with our innovative range of support packages, help to ensure your Achiever solution is running optimally and you are receiving maximum benefit from your investment.

If you have an issue that you wish to raise with our customer HelpDesk please contact us via telephone (opening hours Monday to Friday 9:00am – 5:00pm (UK time) excluding UK Bank Holidays): (+44) 121 380 1020

Or via the Customer Portal (anytime issue logging – login required)

Maintaining reliable performance and usability

Working with your teams to deliver optimum system performance

Work with Our Dedicated Customer HelpDesk Team

Our dedicated team of experts are available to help you resolve any issues as they arise.

Receive Regular Updates and Patches

Regularly receive new tools, functionality and bug fixes as part of your standard support contract to ensure your solution continues to meet your developing requirements.

Access our Secure Customer Portal

24/7 access to the secure online customer portal to track and manage your issues, questions, fixes and change requests.

Optimise your Achiever Solution through our Enhanced Support Services

Tailored enhanced support packages are available to help you get the most out of your Achiever solution. These packages can assist you in the development of your Achiever solution, ensure new starters are trained on the solution and administrators receive advanced training and support services.